Education
Upcoming Courses
Agency Enhancement Series (AES) - $2000 course fee
The Series comprises three hands-on, highly interactive courses, namely: –
- Recruiting to and from Target Markets
- Developing Your MDRT Agents
- Building Your Business through your Managers.
This is a 3 full-day course totaled 22 CPD hours.
Managing Agency Profitability Series – MAPS - $2900 course fee
MAPS is a program for developing managers’ capabilities to build and sustain a profitable agency. Optimizing Growth and Profitability, managing Costs effectively, implementing best practices, balancing resources, to win in the marketplace. The course provides a platform for Agency Leaders to take their knowledge of profitability and growth a step further, and it is aimed at those individuals responsible for maximizing their agencies’ success.
Learning Outcomes:
- Shows how decisions, good and bad, lead to success or failure.
- Clarifies the interdependency of key performance drivers.
- Prepares Agency Leader to plan for longer-term financial profitability
- Develops skills to manage cost and leverage market conditions.
- Expands mindset to more entrepreneurial approach.
- Increases one’s confidence and experience.
This is a 4 and a half full-day course totaled 30 CPD hours.
PACESETTER - $2900 course fee
A Sales Manager or Agency Leader has many tasks and responsibilities. As an agency leader in the first 2 years, one must manage time effectively, plan for and run the team to optimize its performance; and recruit and select new agents while retaining and developing the current agents for long-term profitability. This program covers the processes of successful sales management; broken down by subject area. Each day focuses on developing critical skills for an area and reflecting on building upon skills learned and practiced in the previous days.
Learning Outcomes:
- Construct and implement an agency action plan.
- Improve recruiting techniques and results.
- Formulate better selection practices, processes and tools.
- Enhance agent training and development.
- Determine what motivates agents to help them improve job performance & accountability.
- Set performance standards to manage effectiveness and efficiency.
This is a 6 full-day course totaled 42 CPD hours.
We are pleased to announce that AES, MAPS and FT2M are now an IBF-STS approved course!
PACESETTER is now approved for IBF Lvl 2.
Interested to find out more? Contact us at contact@fsma.org.sg


